Privacy Policy
Last updated: November 2026
This Privacy Policy explains how Nebula Reach (“Nebula Reach”, “we”, “us”, “our”) collects, uses and protects personal information when you visit nebulareach.com and its subdomains (including tools.nebulareach.com) or contact us. Nebula Reach is a digital marketing agency based at Satellite Town, Chishtian, 62350, Pakistan.
1. Information we collect
Information you give us. When you fill in a contact or enquiry form, subscribe to our emails, or message us by email, phone or WhatsApp, we collect the details you choose to share, such as your name, email address, phone number, company name, website, the service you are interested in and the content of your message.
Information collected automatically. When you browse our website we collect technical and usage data such as your IP address, browser and device type, pages visited, time on page, referring website, approximate location (city or country) and the actions you take, such as clicking a phone number or WhatsApp button or submitting a form. This is collected through cookies and similar technologies described in our Cookie Policy.
2. How we use your information
- To reply to your enquiry, prepare proposals or audits, and provide the services you request.
- To send you emails you have signed up for, such as newsletters or follow-ups to your enquiry. You can unsubscribe at any time using the link in every email.
- To understand how visitors use our website so we can improve its content, speed and usability.
- To measure the performance of our marketing.
- To keep our website secure and prevent spam and abuse.
- To meet our legal, accounting and regulatory obligations.
We use your information only where we have a valid reason to do so: your consent, the steps needed to respond to your request or perform a contract with you, our legitimate interest in running and improving our business, or a legal obligation.
3. Services and tools we use
We use trusted third-party providers that process data on our behalf:
- Google Analytics 4 and Google Site Kit (Google LLC): website analytics and Search Console reporting. Google may process data on servers outside Pakistan. Learn more at How Google uses information from sites that use its services.
- Contact Form 7: handles the forms on our website. Form submissions are sent to us by email and may be stored on our website server.
- Mailchimp (Intuit Inc.): manages our email list and sends emails. If you subscribe, your name and email address are stored with Mailchimp.
- Website hosting: our website is hosted by Hostinger, which stores website data and server logs.
- Spam protection: our forms may use anti-spam services that check submissions for abuse.
We do not sell or rent your personal information. We share it only with the providers above, with professional advisers where necessary, or when required by law.
4. International transfers
Some of our providers store data outside Pakistan, including in the United States and the European Union. We choose providers that apply recognised safeguards to protect personal data.
5. How long we keep your information
We keep enquiry and client information for as long as needed to respond to you and provide our services, and afterwards for as long as required for legal, tax or accounting purposes. Email list data is kept until you unsubscribe. Analytics data is kept according to the retention settings in Google Analytics (currently up to 14 months).
6. Your rights
You can ask us to tell you what personal information we hold about you, correct it, delete it, stop using it for marketing, or withdraw any consent you have given. If you are in the European Union, United Kingdom or another region with data protection laws, you may have additional rights under those laws, including the right to complain to your local data protection authority. To make a request, email info@nebulareach.com. We will reply within 30 days.
7. Security
We use reasonable technical and organisational measures to protect your information, including encrypted (HTTPS) connections, access controls and regular updates. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Children
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 18.
9. Links to other websites
Our website may link to other websites, including client projects and social media platforms. We are not responsible for the privacy practices of those websites.
10. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with the date it was last updated.
11. Contact us
Nebula Reach
Satellite Town, Chishtian, 62350, Pakistan
Email: info@nebulareach.com
Phone: 0632505020
WhatsApp: +92 339 404 6601
